Tata Consultancy Services (TCS) has announced a massive Walk-In Recruitment Drive for Customer Support Executives – Banking Domain. This hiring drive is exclusively for 2025 and 2026 pass-out freshers who are looking to begin their careers in one of India’s largest IT and business process companies.

If you have excellent communication skills in English and Hindi, basic computer knowledge, and are interested in customer service, this opportunity can be an ideal start to your professional journey.

About TCS

Tata Consultancy Services (TCS) is one of the world’s leading IT services, consulting, and business solutions companies. Operating in more than 50 countries, TCS provides technology-driven services to global clients across banking, healthcare, retail, manufacturing, and many other industries.

With thousands of freshers joining every year, TCS remains one of the most preferred companies for graduates starting their careers.

Job Overview

Company: Tata Consultancy Services (TCS)

Job Role: Customer Support Executive – Banking Domain

Job Type: Full-Time (Walk-In)

Department: Customer Support / Banking Process

Location: Bengaluru

Qualification: Any Graduate (2025 & 2026 Pass-Outs)

Experience: Freshers Only

Salary: As Per Company Standards

Why This Recruitment Is Important

TCS is expanding its banking customer support operations and is hiring a large number of fresh graduates. This walk-in drive offers candidates the opportunity to work with banking customers, resolve queries, process transactions, and build strong communication and customer service skills.

Freshers selected through this drive will receive professional training and exposure to real-time banking operations.

Job Responsibilities

Selected candidates will be responsible for:

• Handling customer inquiries professionally.
• Understanding customer requirements and providing accurate information.
• Resolving customer issues through appropriate solutions.
• Processing customer requests and banking-related transactions.
• Performing customer follow-ups whenever required.
• Promoting banking products through cross-selling and outbound calls.
• Maintaining high customer satisfaction.
• Following company quality standards and compliance guidelines.

Eligibility Criteria

Candidates must meet the following requirements:

• Graduation completed in 2025 or 2026.
• Freshers are eligible to apply.
• Good communication skills in English and Hindi.
• Basic computer knowledge.
• Strong customer service attitude.
• Good listening and problem-solving abilities.
• Willingness to work in rotational shifts if required.

Required Skills

TCS is looking for candidates with:

• Excellent verbal communication.
• Customer handling skills.
• Problem-solving ability.
• Decision-making skills.
• Numerical and logical reasoning.
• Attention to detail.
• Basic telephone etiquette.
• Teamwork and adaptability.
• Customer-focused mindset.

Salary Details

The official salary has not been disclosed by the company. However, selected candidates can expect an attractive compensation package along with additional employee benefits based on company policies.

Benefits may include:

• Performance Incentives
• Paid Training
• Health Insurance
• Career Growth Opportunities
• Employee Assistance Programs
• Professional Development

Why Join TCS?

Working at TCS provides several career advantages:

• Work with one of India’s top IT companies.
• Excellent learning environment for freshers.
• Professional training programs.
• Stable career growth.
• Exposure to banking customer support operations.
• Opportunity to develop communication and business skills.
• Friendly and collaborative work culture.

Selection Process

The recruitment process generally includes:

• Walk-In Registration
• Document Verification
• Communication Assessment
• HR Interview
• Operations Interview
• Final Selection
• Offer Letter

Candidates should carry updated resumes, educational certificates, and valid ID proof during the walk-in process.

How to Apply

Interested candidates should attend the TCS Walk-In Drive at the designated venue on the scheduled date with all required documents. Before attending, ensure your resume is updated with your educational qualifications, communication skills, certifications, and internship details (if any).

Why Freshers Should Apply

Customer support roles in the banking domain help fresh graduates develop valuable skills such as communication, problem-solving, banking operations, customer relationship management, and business process understanding.

This experience can open career opportunities in banking operations, customer success, quality analysis, and team leadership.

More Details & Apply Link : Click here